Nobody should have to live with the fear and anxiety that racism can cause. 

If you think someone you know is experiencing racism there are lots of ways in which you can help them. Taking time to understand what constitutes racism may help to inform your next steps. 

  • Is there immediate danger? If you or they are in immediate danger or seriously injured, you can call 999 (or 112 from a mobile). 
  • Find a safe space. If an incident has just happened try and find somewhere you and they feel safe. If you are on campus you can go to the Hub or Reception areas. If this isn’t possible and you are feeling scared then you can request support from Security by calling 0141 848 3505 (all Scottish campuses) and 0141 848 3047 (for London), or use the SafeZone app. The SafeZone app enables users to call for help and assistance, giving students and staff fast access to security whenever and wherever you are on campus. You can download the SafeZone app by clicking here 
  • Listen to them. Just taking the time to listen to someone and talking about what has happened can help. Click here for six active listening tips that might help you support them (Published on Oct 4, 2015 Based on the Samaritans guidelines for active listening) 
  • Give options. When they have finished talking ask them if they are okay to talk through some possible options and next steps. 
  • Take care of yourself. Make sure you look after yourself and if you need support during this process please see our support pages for sources of support. 
  • Reporting to the police. Dial 999 for an emergency (or 112 from a mobile) and 101 for non-emergency).  
  • Reporting the incident anonymously. You can report online to Crimestoppers or call 0800 555 111 
  • Reporting to the University. Students and staff can report an incident using the University’s Report + Support pages. This can be done anonymously or by making a report with contact details. If you choose to make a report with contact details, we will be able to talk through the options and support available to you, in confidence. A report can be made using the buttons below. 
  • University procedure. If someone chooses to make a formal complaint to the University about a student or staff member there are procedures that set out the steps they will need to follow.  
Get support 
  • Find out what support is available to you if you or someone you know has experienced racism by reading our dedicated support page
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