We believe bullying and harassment are never okay, regardless of whether in person or online. If you think someone you know is being bullied or harassed there are lots of ways in which you can help them. Taking time to understand what constitutes bullying and harassment may help to inform your next steps.
Think
- Is there immediate danger? If you or they are in immediate danger or seriously injured, you can call 999 (or 112 from a mobile).
- Find a safe space. If an incident has just happened try and find somewhere you and they feel safe. If you are on campus you can request support from security by calling 0141 848 3505 (all Scottish campuses) and 0141 848 3047 (for London), or use the SafeZone app. The SafeZone app enables users to call for help and assistance, giving students and staff fast access to security whenever and wherever you are on campus. You can download the SafeZone app by clicking here.
Talk
- Listen to them. Just taking the time to listen to someone and talking about what has happened can help. Click here for six active listening tips that might help you support them (Published on Oct 4, 2015 Based on the Samaritans guidelines for active listening)
- Give options. When they have finished talking ask them if they are okay to talk through some possible options and next steps.
- Is this a situation that could be resolved without intervention? For instance, blocking the person who is bullying or harassing the other on social media.
- Take care of yourself. It’s important that you take care of yourself. If you’ve heard something distressing or if something is troubling you there are services that offer confidential help. Find out more about support options [insert link] both within and outside of the University for dealing with bullying and harassment.
Report
- Reporting to the University. Students and staff can report an incident using the University’s Report + Support pages. This can be done anonymously or by making a report with contact details. If someone chooses to make a report with contact details, we will be able to talk through the options and support available, in confidence. A report can be made using the buttons below.
- University Procedure. If someone chooses to make a formal complaint to the University about a student or member of staff there are procedures that set out the steps they will need to follow.
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